March 19, 2024

Florida Power & Light 1-800 Number – Customer Service Contacts

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The 1-800 Toll Free Phone Numbers are Updated for 2023!

Florida Power & Light 1-800 Phone Number.

 

Customer Service & Contact: FPL 1-800 Phone Numbers.

What is the 1-800 phone number for Florida Power & Light?
Speak to a live person/real human in customer support in seconds.
We have compiled a list of working Toll Free 1-800 customer support phone numbers for FPL. Use the phone menu transcription to help you get to the right department when you call in.

Customer Service

Call 1-800-226-3545

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Florida Power & Light
  • To get started, what kind of account are you calling about?
  • Residential or business?
    • Residential
    • OK, which of these can I help you with?
    • Make a payment
      • How would you like to pay?
      • Bank account
      • Credit or debit
      • Find an in person pay location
      • Other ways to pay
      • Or return to the main menu
    • Balance and billing
      • Sure, which of these do you need?
      • Get my account balance?
      • Request a payment extension
      • Disconnected for non payment
      • Get my account number
      • Or more options?
        • More options
        • Unexpected bill amount
        • Get a copy of my bill
        • budget billing
        • Projected bill amount
        • Payments
        • You can also say its none of those, or main menu
    • Power problem
      • Report an outage
        • Say or enter the phone number on your FPL account or your social security number. Or say, I dont have it.
      • Get outage update
      • Downed wire
      • Street light out
      • Dim or flickering lights
      • Disconnected for non payment
      • Or say its something else
    • Start, stop, or move service
      • Sure
      • First, are you calling about an existing request?
      • Which of these are you calling about?
      • Transfer existing FPL service
        • To transfer service, you will need the following information:
        • The account number for the address that you are leaving
        • The new service address
        • Or if you need a moment to find it, say hold on
      • Get new or additional service
      • Or permanently close my account
      • Or calling for something else?
      • Or say repeat that

More Information: www.fpl.com/residential/pay_by_phone.shtml

Outages

Call 1-800-468-8243 (1-800-4OUTAGE)

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for calling FPL power outage service;
  • residential customers 1,
    • to report a power outage or receive the status of an existing outage 1
      • One moment please help us access your account by selecting one of the following to enter your area code and telephone number 1,
      • to enter your account number 2,
      • to enter your social security number 3.
    • to report a downed wire 2
    • to report a street light that is out or not working properly 3
    • for low voltage dim lights or any other power problem 4
    • to repeat this options the star key
    • to return to the previous menu the pound key.
  • business customers 2,

Local Residential Customer Care Centers

  • Boca/Delray 561-994-8227
  • Bradenton 941-917-0708
  • Broward 954-797-5000
  • Cocoa 321-723-7795
  • Daytona 386-252-1541
  • Ft. Myers 239-334-7754
  • Ft. Pierce 772-462-0555
  • Jupiter 561-697-8000
  • Miami-Dade 305-442-8770
  • Melbourne 321-723-7795
  • Naples 239-262-1322
  • Punta Gorda 941-639-1106
  • Sarasota 941-917-0708
  • Stuart 772-287-5400
  • West Palm 561-697-8000
  • Other Areas 800-226-3545

Local Business Customer Care Center

  • Broward 954-581-5668
  • Miami-Dade 305-442-0388
  • West Palm 561-478-6399
  • All Other Areas 800-375-2434

More Information: www.fpl.com/contact/index.shtml

Florida Power & Light 800 Number @ 1800phonenumber.org – 2023 – 2024.

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