Metro PCS 1-800 Phone Number – Customer Service Contacts

Metro PCS 1-800 Phone Number – Customer Service Contacts
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Metro PCS 1-800 Phone Numbers.

List of official Toll-Free customer service phone numbers. Add a review or your complaint.


Customer Service Contacts: Metro PCS Phone Numbers.

What is the 1-800 phone number for Metro PCS?
Speak to a live person/real human in customer support in seconds.
We have compiled a list of working Toll Free 1-800 customer support phone numbers for Metro PCS.

Metro PCS Customer Service Phone Number: 1-888-863-8768 or 1-888-8metro8

Phone Line Hours: Mon-Sat 9am-7pm EST

Average Wait: 14 Minutes

Best time to Call: 9:00am

Speak to a Live Person/Human at Metro PCS:

When you are asked to enter your number, press “0”.

Then press “0” again.

When the talking starts, press “0”.

When the talking starts, press “0”.

When asked to enter information, press “0”.

When asked to enter information, press “0”.

You should now get through to a human representative.
Metro PCS Live Chat: No Live Chat available at this time.

Metro PCS Customer Service Email Address: No email address available.

Metro PCS Support on Twitter: @MetroSupport

Metro PCS on Facebook:

Metro PCS Customer Service Webpage: Metro PCS Contact Us

Alternative Metro PCS Customer Service Phone Numbers.

Customer Service Phone Number: 1-888-8metro8 (863-8768) or dial 611 from your MetroPCS phone
24 hours a day, 7 days a week.

Metro PCS Make a Payment: 1-888-8metro8 (863-8768) or dial *99 from your MetroPCS phone
24 hours a day, 7 days a week.

Metro PCS Mail-in Rebates: 1-800-999-6389
7am – 7pm, Central Time, Monday – Friday

Metro PCS Premium Handset Protection: 1-866-862-3397
24 hours a day, 7 days a week

Metro PCS Postal Mail Address.


PO Box 5119
Carol Stream, IL 60197-5119

Write your service account number on your check.

General Mail Address:

PO Box 601119
Dallas, TX 75360
Automated Phone Transcript.

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for calling Metro PCS, the Metro PCS terms and conditions of service may be found on Your call may be recorded to improve quality.
  • Let’s get started, say make a payment, troubleshooting tips, my phone or tablet or my account.
  • If you don’t have an account with us right now say getting started with metro or you say operator at any time.
    • Make a payment
      • You’d like to pay over the phone right?
      • Yes
      • Alright as usual, there is a two dollar charge for that. You can also pay for free with the my metro app on your phone or online at One minute.
      • Welcome to the metro PCS automated system. You can use this system to make a service payment with the following payment method, MasterCard, Visa or American Ex credit cards as well as most debit or ATM cards. So which of these would you like to do today?
      • Say pay my monthly service or if your call is for another reason say something else.
      • Pay my monthly service.
      • If you are making a payment for your monthly service today please note that you will be charged two dollars and zero cents service fee unless your payment is with a Metro PCS payment card.
      • To get started go ahead and say your ten digit phone number. Please say or enter your ten digit phone number.
    • Troubleshooting
      • Which of these are you having trouble with, connecting to the Metro PCS network or the internet, making or receiving calls, a feature or a service or a payment, you can also say “I need to reset my voicemail pin” or say “It’s none of those”.
      • It’s none of those.
      • Here are the other areas where I can help, you can say “Billing and payments, voicemail help, nationwide coverage, international calling or my phone or tablet” and you can say “It’s also none of those”.

More Information:

MetroPCS 1-800 Phone Number @ – 2018

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Metro pcs don’t have a search bar. Put a search bar in your website metro pcs and fix it right now!