PG&E 1-800 Phone Number – Customer Service Contacts

Last Updated on December 19, 2020 by Admin

PG&E 1-800 Phone Number

Customer Service & Contact: 1 800 PG&E Phone Numbers.

What is the 1-800 phone number for Pacific Gas and Electric Company?
Speak to a live person/real human in customer support in seconds.
We have compiled a list of working Toll Free 1-800 customer support phone numbers for PG&E.

Customer Service:1-800-743-5000

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Welcome to Pacific Gas and Electric Company’s new and enhanced customer service line.
  • If you are calling to report a hazardous or emergency situation, 1.
    • to get started, please tell me briefly what you are calling about. For example, you could say setting up a payment plan or my electricity is out. So tell me, what are you calling about? Go ahead.
    • My electricity is out.
    • Okay, you are calling about a power outage, are you calling about a hazardous situation like a gas leak or down power line?
    • No.
    • Okay, is this an outage you have already called about? Please say yes or no.
    • No.
    • Alright, I’ll check for an outage in your area. First, let’s get your outage location. Please say or enter the PGND customer phone number for the outage location or say I don’t have it.
  • For all other inquiries please remain on the line

Electric Outage Information: 1-800-743-5002

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for calling Pacific Gas and Electric Company’s outage line.
  • If you are calling to report a hazardous or emergency situation, touch button “1”.
  • For all other inquiries please remain on the line. Which type of outage are you calling about? Gas or electric?

Natural Gas System Information: 1-888-743-7431

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for calling Pacific Gas and Electric Company’s natural gas system help line.
  • If you are calling to report a hazardous or emergency situation 1.
  • For all other inquiries please remain on the line.
  • For general information on PG&E’s natural gas system, 1.
  • To request a transmission pipeline map or learn about the natural gas pipelines nearest to you, 2.
  • For information on PG&E’s pipeline testing and construction work in your area, 3.
  • For information on PG&E’s plans to modernize and improve natural gas safety, 4.
  • For all other inquiries, 5 or remain on the line. Your call is monitored or recorded for quality insurance, if you do not wish to be recorded, please advice the service representative.

More Information: www.pge.com/myhome/customerservice/contact/

PG&E 1-800 Phone Number – Customer Service Contacts @ 1800PhoneNumbers.org – 2020

Please add your comment, company review or complaint below.

Click to rate this company!
[Total: 1 Average: 2]
guest
1 Comment
most voted
newest oldest
Inline Feedbacks
View all comments
Alicia P Campos
Alicia P Campos
1 year ago

Why can’t i speak to a real person, need to know if PG&E has an agent going from door to door in Woodland California asking if they want to enroll in a savings program

1
0
Would love your thoughts, please comment.x
()
x
Read previous post:
PSEG New Jersey 1-800 Phone Number – Customer Service Contacts

PSEG New Jersey 1-800 Phone Number Home > Utility Companies > PSEG NJ Customer Service & Contact: 1 800 PSEG...

Close