PG&E 1-800 Phone Number – Customer Service Contacts

PG&E 1-800 Phone Number – Customer Service Contacts
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PG&E 1-800 Phone Number

List of official Toll-Free customer service phone numbers. Add a review or your complaint.

Customer Service & Contact: 1 800 PG&E Phone Numbers.

What is the 1-800 phone number for Pacific Gas and Electric Company?
Speak to a live person/real human in customer support in seconds.
We have compiled a list of working Toll Free 1-800 customer support phone numbers for PG&E.

Customer Service:1-800-743-5000

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Welcome to Pacific Gas and Electric Company’s new and enhanced customer service line.
  • If you are calling to report a hazardous or emergency situation, 1.
    • to get started, please tell me briefly what you are calling about. For example, you could say setting up a payment plan or my electricity is out. So tell me, what are you calling about? Go ahead.
    • My electricity is out.
    • Okay, you are calling about a power outage, are you calling about a hazardous situation like a gas leak or down power line?
    • No.
    • Okay, is this an outage you have already called about? Please say yes or no.
    • No.
    • Alright, I’ll check for an outage in your area. First, let’s get your outage location. Please say or enter the PGND customer phone number for the outage location or say I don’t have it.
  • For all other inquiries please remain on the line

Electric Outage Information: 1-800-743-5002

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for calling Pacific Gas and Electric Company’s outage line.
  • If you are calling to report a hazardous or emergency situation, touch button “1”.
  • For all other inquiries please remain on the line. Which type of outage are you calling about? Gas or electric?

Natural Gas System Information: 1-888-743-7431

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for calling Pacific Gas and Electric Company’s natural gas system help line.
  • If you are calling to report a hazardous or emergency situation 1.
  • For all other inquiries please remain on the line.
  • For general information on PG&E’s natural gas system, 1.
  • To request a transmission pipeline map or learn about the natural gas pipelines nearest to you, 2.
  • For information on PG&E’s pipeline testing and construction work in your area, 3.
  • For information on PG&E’s plans to modernize and improve natural gas safety, 4.
  • For all other inquiries, 5 or remain on the line. Your call is monitored or recorded for quality insurance, if you do not wish to be recorded, please advice the service representative.

More Information: www.pge.com/myhome/customerservice/contact/

PG&E 1-800 Phone Number – Customer Service Contacts @ 1800PhoneNumbers.org – 2018

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