RG&E 1-800 Phone Number – Customer Service Contacts

RG&E 1-800 Phone Number – Customer Service Contacts
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RG&E 1-800 Phone Number

List of official Toll-Free customer service phone numbers. Add a review or your complaint.

Customer Service & Contact: 1 800 RG&E Phone Numbers.

What is the 1-800 phone number for Rochester Gas and Electric Company?
Speak to a live person/real human in customer support in seconds.
We have compiled a list of working Toll Free 1-800 customer support phone numbers for RG&E.

Customer Service:1-800-743-2110
Phone Line Hours: 7Am to 7pm Monday to Friday

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for calling Rochester Gas and Electric. Para Español, markenueve.
  • For a gas emergency, 1,
  • for billing and payments including payment arrangements 2.
  • To start, stop, or transfer service, provide a transfer read, or for new construction or upgrades 3,
  • for a meter reading 4,
  • outages, 5,
  • for more options 6.
    • To make a payment by phone 1,
    • for electricity supply information 2,
    • for the employee directory 3,
    • all other questions 4,
      • Please hold while I connect you with the next available customer representative. To insure quality service, your call may be monitored or recorded.

Emergency / Electric Outage:1-800-743-1701 24/7

  • Thank you for calling RG&E’s 24-hour emergency number.
  • Other representatives are currently taking customer calls.
  • If you’re calling to report a gas emergency where you smell gas, do not hang up the phone or turn off any appliances or lights. Get out and call 911 for your local emergency response agency from another location.
  • If you’re calling for another emergency situation, please hold the line and you’ll be answered by the next available operator. Thank you

Self Service Line: 1-800-295-7323(24/7)

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for calling Rochester Gas and Electric. We are experiencing higher than normal call volumes.
  • If you are calling with a life-threatening situation, please call 911.
  • For a meter reading, 1.
  • For billing and payments, including payment arrangements, 2.
  • For more options, 3.
    • To make a onetime payment by phone, 1.
    • For electricity supply information, 2.
    • For the employee directory, 3.
    • All other questions 4.
      • Please hold while I connect you with the next available customer representative. To ensure quality service, your call may be monitored or recorded.
      • Good Morning, customer service. This is XXXXXX (real person).
    • To go back to the main menu, pound.

More Information: www.rge.com/contact.html

RG&E 1-800 Phone Number – Customer Service Contacts @ 1800PhoneNumbers.org – 2018

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