Sears 1-800 Phone Number – Customer Service Contacts

Sears 1-800 Phone Number – Customer Service Contacts
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Sears 1-800 Phone Number

List of official Toll-Free customer service phone numbers. Add a review or your complaint.

Customer Service & Contact: 1 800 Sears Phone Numbers.

Need to know what the 1-800 number for Sears is?
Speak to a live person/real human in customer support in seconds.
We have compiled a list of working Toll Free 1-800 customer support phone numbers for the Sears company.

Sears Stores: 1-800-549-4505

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for choosing Sears.
  • [Foreign Language]
  • To schedule a repair appointment or to ask questions about an existing appointment, 1.
  • For concerns regarding your recent repair experience, 2.
  • For or part orders 3.
  • For Sears store locations and phone numbers, 4.
  • To provide feedback on a store experience or if you have an existing case, 5.
  • For questions about a Sears delivery, 6.
  • For inquiries regarding your Sears credit card, 7. 1-800-697-3277

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for choosing
  • [Foreign language]
  • For new orders and product information 1, for existing orders 2, for the Sears location nearest you 3, for repair services 4, for Searss credit card inquiries 5, for all other inquiries 6.

Sears Services: 1-800-295-4809

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Thank you for choosing Sears Services.
  • [Foreign language].
  • How can we help you? You can say repair appointments, parts, warranties and protection agreements, delivery and installation or you can say help me with something else.

More Information:

Sears PartsDirect: call us at 1-800-252-1698
Phone Line Hours:
Monday – Friday: 6:30 AM – 10:30 PM Central Time
Saturday: 7:00 AM – 9:30 PM Central Time
Sunday: 7:30 AM – 9:30 PM Central Time

More Information:

Sears Protection Agreements:

TROUBLESHOOTING: Call 1-800-4-MY-HOME for non-technical assistance on your product.

Master Protection Agreement: Call 1-800-4-MY-HOME

Repair Protection Agreement: Call 1-800-4-MY-HOME

Sears Purchase Protect: Call 1-800-573-1088

Service pros: 1-800-424-2047 6AM – 11PM CST Live Representative

More Information:

Sears 1-800 Phone Number @ – 2018

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6 Reviews on "Sears 1-800 Phone Number – Customer Service Contacts"

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Gloria Faltstrom
Gloria Faltstrom

I am angry beyond words. It is IMPOSSIBLE to a human on the phone to find out what the charge is that I am being called about. The automated system is garbage. It shouldn’t be this hard to have an actual conversation with a living being.

Jack O. Sherwood
Jack O. Sherwood

I have had a terrible experience with the 3rd party delivery and set up personnel that Sears subcontracts to for major appliance. I had a new electric range, dishwasher side by side refrigerator and a washing machine delivered and the service was absolutely poor. Here is the following list of items that were unacceptable:
1. Electric Range – It took them four (4) times to deliver a range that was not damaged and when they set the fourth (4th) range in place all they did was place an anti tip bracket in the new floor, pushed the range back in place and did not even attempt to level it.

2. Side by Side Refrigerator – The delivery personnel pushed the side by side refrigerator in place and I informed them that the top of the doors were uneven with one another. The delivery man said that when I placed items in the door the weight would pull the door down and then it would be even.
The plastic cover that surrounds the Freezer Door bottom pivot point protrudes 1 /4 inch out past the bottom of the freezer door. This needs adjusted.
The delivery personnel did not even make an attempt to level the entire refrigerator.
This is a poor excuse for supposedly an engineered product.

3. Mashing Machine – When the washing machine was delivered the men did not put it in the location where they removed the old washing machine from. They placed the new machine in a location so that they could use only four (4 foot ) supply hoses instead of using six (6 foot) long hoses which would have allowed them to place the new machine in the location where they had removed the old machine from.
It must be noted that the Assistant Store Manager (Andy) at the Belden Village Store in North Canton, Ohio finally corrected this issue with the hoses and I appreciate his taking care of the hose issue.

4. Dish Washer – I had no issue with the Dish Washer because I paid a licensed contractor to install the Dish Washer.
It appears to me that the 3rd party delivery and setup personnel that Sears employees only care about getting an appliance in the house and let the owner be responsible for the leveling out the appliances even though the consumer paid for delivery and set up.

Barbara nelson
Barbara nelson

I have had a sears card since 1973. Now they are threatening to close my account even though THEY closed the store in our town. To go to the nearest sears store is a100 mile round trip. Bad business. Why didn’t they revert back to sales catalog with small pickups stores? To order online is a horror,the local store couldn’t even do it, do you need help getting your shit together? ASK ME.

D. Samuels
D. Samuels

The installation of my washer dryer was careless and unsafe. Not only did they install them with both doors opening in, an annoyance, they installed them within a few inches of the gas line. With the normal movement of a washing machine it is now pushing against the gas line and the refuse to send someone to safely move the washer/dryer even though I explained there would be hook-up issues. I can’t just have someone shove them further away. I was shuttled to three different people, none of whom would take responsibility for this safety issue.


Your customer service sucks. No wonder your going under.


Sears should close down now. Appliances are the worst and three customer service is non existent. You call them and your in hold for hours only to be redirected. I will never viewer buy anything from sears or with the sears name on it. We purchased a refrigerator three years ago and it just died. I was told by the serviceman that’s it rebranded from LG. He then informed me LG has had a problem with their sealed,systems and give a 7 year warranty. Sears,gives you one year. Way,to go you bunch of thieves

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