XCel Energy 1-800 Phone Number – Customer Service Contacts

XCel Energy 1-800 Phone Number – Customer Service Contacts
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XCel Energy 1-800 Phone Number

List of official Toll-Free customer service phone numbers. Add a review or your complaint.

Customer Service & Contact: XCel Energy Phone Numbers.

What is the 1-800 phone number for XCel Energy?
Speak to a live person/real human in customer support in seconds.
We have compiled a list of working Toll Free 1-800 customer support phone numbers for XCel Energy.

Customer Service: 1-800-895-4999(24/hrs)

When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available).

  • Welcome to Excel Energy.
  • To report an electric outage, touch button “1”,
    • To report an electric outage at your address on file, touch button “1”.
    • To report a street light outage, sparking wire or other emergency, two.
    • If you’re not calling to report an outage or emergency, three.
  • A gas leak, two.
    • Welcome to Excel Energy.
    • To report an electric outage or a gas leak, touch button “1”.
    • To pay your bill or ask a question about your bill, two.
    • To start or stop service, three.
    • To ask a different question or to speak to a customer service representative, four.
    • For information about gas rates, touch button “1”.
    • For other billing questions or to pay your bill, two.
      • We couldn’t match the number you’re calling from to your account. To use our automated system which is often faster than speaking with a representative, we need you to enter your account number or call us from a phone number registered to your account. We require this to prevent unauthorized persons from gaining access to your billing and payment information. If you often call us from a phone other than those listed on your account, our representatives can provide your account number for future use.
      • To access your account using your Excel Energy account number now, touch button “1”. If you do not know the account number, two.
    • To return to the previous menu, nine.
    • To hear information about call Before You Dig services, three.
    • If you’re not calling to report an outage or emergency, four.

Emergency & Power Outage:1-800-895-1999

Outdoor Lighting Outages: 1-800-960-6235

www.xcelenergy.com/Contact_Us

XCel Energy 1-800 Phone Number – Customer Service Contacts @ 1800PhoneNumbers.org – 2018

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